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windows printer issues after update

Windows 10 Update from Windows 7:

HP recommends it laptop users to upgrade from the Windows 7 OS version to the later of Windows 10. How does this affect the HP printer users? In case you are using the HP printer and the laptop, once you upgrade from Windows 7 to 10, you may face a few issues. This article explains the complete fix for the Windows 10 upgrade issue related to HP printers.

Common issues after Windows 10 Update:

After upgrading from Windows 7 or other OS versions to Windows 10, you may face a few issues with your printer performance. Here is the list of a few such Windows 10 update issues that you may face.

Compatibility issues:

After you upgrade your device OS version to Windows 10, the most common issue that you may face is the compatibility issue. This error occurs when your HP printer does not support Windows 10 OS version. Thus, it is advisable to check if the Printer is compatible with Windows 10 OS version before updating the OS. In case your Printer supports Windows 10 OS version, you can try updating the HP printer drivers and software for Windows 10. Here are the basic steps to install the latest HP printer drivers and software for Windows 10.

Before installing the HP Printer drivers and software for Windows 10, you should uninstall the existing drivers.

  • To uninstall the existing HP printer driver and software from the Windows device, go to the device Control Panel.
  • Here, check for any HP Printer driver files and click on it.
  • Now, from the options, select the Uninstall to remove the HP Printer driver and software from the computer.
  • Then, check the computer core memory or the C Drive for any residual HP Printer driver and software file.
  • Now, remove all the HP printer driver files from the Windows computer.
  • Then, proceed with installing the Windows 10 compatible HP Printer drivers and software.
  • To install the HP printer drivers and software for Windows 10, visit the driver download page.
  • Now, let the page detect your computer OS version.
  • Then, it lists all the available and compatible HP printer drivers and software for your Windows computer.
  • Now, download the most recent HP printer driver files and extract them to a folder.
  • Then, initiate the AutoRun driver installation wizard and proceed with the instructions on the wizard screen.
  • Now, the wizard asks for the connection mode between the HP printer and the devices.
  • Here, choose either the wired or the wireless mode of connection accordingly.
  • Then, on the next screen, choose any add-on HP printer drivers and software to install them on the Windows computer.

After reinstalling the latest version of HP printer drivers and software for Windows 10, check if the compatibility issue is rectified.

Printer Offline issue:

The next common issue when you upgrade to Windows 10 is the Printer offline issue. When you come across this Offline error message, the primary thing to check is the connection status and stability between the Printer and the devices.

In case of a wired connection, check the USB or the LAN cable that connects the HP printer to the network and the devices. For the wireless connection, check the Wifi network status and stability.

Here are the easy and basic steps on how to fix Printer offline error after Windows 10 update. To begin with, disconnect the Printer from the network.

Wired Connection:

Check the USB cable and the LAN for any physical damage. Then try a different cable to connect the devices and the Printer.
Wireless connection
: In case of a wireless connection, check the Wifi network status and disconnect the Printer. Then reconnect the Printer to the Wifi network with the Wifi name and the password.

Now, on your computer, remove and add your HP printer as new. Here are the instructions to remove and re-add the HP printer to the Windows computer:

  • Firstly, go to the device Control panel.
  • Here, under the Devices menu, check for your HP printer name.
  • Then, right-click on it and select the remove option. Now the Windows computer removes the HP printer from the devices list.
  • After that, turn off your HP printer and turn it on the back after 10-30 seconds.
  • Now, to re-add the Printer, search for your HP printer name under the available devices.
  • Here, from the list of available devices under Devices option in Control Panel, choose your HP printer name.
  • Now, verify if the Printer shows online by printing a test file.
  • If your Printer shows offline error again, check off your HP printer is set as the default printer for printing.
  • To verify the default printer status, go to the control panel and right-click on your HP printer name under the Devices.
  • Here, select the option ‘Set as Default Printer’ to change the default printer name.
  • If the issue recurs, try uninstalling and reinstalling the latest HP Printer drivers and software.
  • To uninstall the HP printer drivers from the Windows device, go the Control Panel and then programs.
  • Here, check for the HP printer driver’s name and click on uninstall after selecting the files.
  • Now the Windows removes all the files related to your HP printer.
  • Then, go to the driver page and enter your HP printer model.
  • Now the page autodetects your Windows OS version and lists all the available HP Printer Drivers and Software for Windows 10.
  • Then, download the respective HP printer driver and software file to your computer and initiate the installation wizard.
  • Now, follow the instructions on the wizard screen and proceed with the process.
  • When the wizard prompts, choose your connectivity mode between the HP printer and the devices.
  • Finally, complete the HP printer drivers for Windows 10 installation process and verify the same.

Now, print a test file from your Windows device. If you are still unable to print, reach our experts for further assistance on Windows 10 update HP Printer issues. You can call our toll-free number or chat with our experts online.